Retail Pharmacy Technician

Banner Health•Mesa, AZ
•Onsite

About The Position

The Retail Pharmacy Technician works under the direct supervision of a licensed pharmacist to prepare, compound, and dispense medications and provide prescription support services. The role helps ensure the safe, appropriate, effective, and efficient delivery of medication therapy and requires excellent customer service, attention to detail, problem-solving, documentation, and computer skills. The technician works with the multidisciplinary healthcare team to support pharmaceutical care activities, pharmacy billing, record keeping, reporting, inventory management, and medication delivery. The position is based at Banner Baywood Medical Center in Mesa, Arizona. Work schedules vary and include 10-hour shifts scheduled between 7:00 AM and 8:15 PM, along with participation in a rotating holiday schedule. A hire-on incentive of up to $2,500 is available; weekend shifts receive a flat $1/hour differential, and an 18% night-shift differential applies when applicable.

Requirements

  • Pharmacy Technician licensure and active Pharmacy Technician certification, or Pharmacy Intern licensure, in the state of practice.
  • Arizona incumbents must provide an Arizona Board of Pharmacy Wallet Card at the time of hire.
  • Typically 0–2 years of relevant work experience.
  • Ability to attend and successfully complete 160 hours of on-the-job training.
  • Strong customer service focus and superior problem-solving abilities.
  • Ability to complete moderate to difficult mathematical calculations using a handheld calculator.

Nice To Haves

  • Associate or bachelor’s degree in a related field.
  • Proficiency and experience with third-party claims adjudication and claims rejection reconciliation.
  • Proficiency and experience with non-sterile, sterile, and hazardous drug compounding.
  • Pharmacy or healthcare work experience demonstrating analytical ability, judgment, and interpersonal skills.
  • Experience and proficiency with Word, Excel, Outlook, or comparable software applications.
  • Additional related education and/or experience.

Responsibilities

  • Under a pharmacist’s direct supervision, review and interpret prescriptions.
  • Prepare and dispense the appropriate amount of medication under pharmacist supervision and deliver medications accurately to patients.
  • Answer phones, accept prescriptions, and communicate with patients in the waiting area as needed.
  • Assist with inventory, maintain a clean work environment, and complete administrative duties assigned by supervising pharmacists or senior technicians.
  • Follow policies, procedures, and regulatory requirements, and perform other work assignments.
  • Support pharmacy billing, record keeping, reporting, inventory management, and medication delivery.
  • Collaborate with the multidisciplinary healthcare team to support pharmaceutical care activities.

Benefits

  • Hire-on incentive of up to $2,500.
  • Flat-rate $1/hour weekend shift differential.
  • 18% night-shift differential when applicable.
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