Retail Pharmacy Technician

Banner Health•Mesa, AZ

7d•Onsite

About The Position

This position floats among Banner Family Pharmacies at Boswell, Del E. Webb, Estrella, New River Trails, Thunderbird, and University Medical Center - Phoenix Medical Centers to provide coverage for paid time off, sick leave, and holidays. There is no on-call requirement. Hours may fall between 6 AM and 8 PM depending on location; shifts may occur at any time within that range and are typically 10 hours during the week and on weekends. Registry/Per Diem positions have no guaranteed hours and do not include a medical benefits package. Under the direct supervision of a licensed pharmacist, the Retail Pharmacy Technician prepares, dispenses, and compounds medication and provides prescription support services to help ensure safe, appropriate, effective, and efficient medication therapy. The role works with the multidisciplinary healthcare team and supports pharmaceutical care, pharmacy billing, record keeping, reporting, inventory management, and medication delivery. It requires strong customer service, attention to detail, problem-solving, documentation, and computer skills. Periodic to frequent computer use and off-site travel may be required. This is not a safety-sensitive position. The position requires Pharmacy Technician licensure and active Pharmacy Technician certification, or Pharmacy Intern licensure, in the state of practice. Arizona incumbents must provide an Arizona Board of Pharmacy Wallet Card at hire. Minimal experience is required, typically 0–2 years, along with the ability to attend and successfully complete 160 hours of on-the-job training. A post-offer occupational health physical assessment, drug screen, and background check covering employment, criminal, and education history are required.

Requirements

Pharmacy Technician licensure and active Pharmacy Technician certification, or Pharmacy Intern licensure, in the state of practice.
Arizona incumbents must provide the Arizona Board of Pharmacy Wallet Card at the time of hire.
Minimal experience, typically 0–2 years of relevant work experience.
Ability to attend and successfully complete 160 hours of on-the-job training.
Strong customer service focus and superior problem-solving abilities.
Ability to complete moderate to difficult mathematical calculations using a hand-held calculator.
Completion of a post-offer occupational health physical assessment, drug screen, and background check covering employment, criminal, and education history.

Nice To Haves

Associate or bachelor’s degree in a related field.
Proficiency and experience with third-party claims adjudication and claims rejection reconciliation.
Proficiency and experience with non-sterile, sterile, and hazardous drug compounding.
Pharmacy or healthcare work experience demonstrating analytical ability, judgment, and interpersonal skills.
Experience and proficiency with Word, Excel, Outlook, or comparable software.
Additional related education and/or experience.

Responsibilities

Review and interpret prescriptions under the direct supervision of a pharmacist.
Prepare and dispense the appropriate amount of medication under pharmacist supervision and deliver medications accurately to patients.
Answer phones, accept prescriptions, and communicate with patients in the waiting area as needed.
Assist with inventory, maintain a clean work environment, and perform administrative duties assigned by supervising pharmacists or senior technicians.
Follow policies, procedures, and regulatory requirements, and perform other work assignments.
Support pharmaceutical care activities, pharmacy billing, record keeping, reporting, inventory management, and medication delivery.
Float among designated Banner Family Pharmacies to provide PTO, sick leave, and holiday coverage.