Pharmacy Technician - Retail Pharmacy

Mile Bluff Medical Center•Mauston, WI

About The Position

The Pharmacy Technician performs pharmacy-related functions under the direct supervision of a licensed pharmacist and carries out department administrative functions that do not require professional judgment or extensive technical training. The role assists customers with prescription drop-off and pickup, enters refills, creates and updates patient health and insurance profiles, and verifies prescriptions at the point of sale. It also supports medication ordering, inventory preparation and control, prescription filling and labeling, compounding, prepackaging, and unit-dose packaging, with pharmacist supervision and verification where specified. As needed, the technician performs Adhere Pack duties, including processing refills, monitoring patient profiles and medication accuracy, seeking refills from prescribers, maintaining adequate stock, ordering medications, monitoring patient charge accounts, reporting delinquent accounts to the pharmacy manager, and communicating with patients about bills, issues, and medication-related information. This is a full-time position of 80 hours per pay period. Work is scheduled in rotating eight-hour shifts between 8:00 a.m. and 7:00 p.m. The role includes a weekend rotation, at minimum every fifth Saturday from 8:00 a.m. to 1:00 p.m. The pharmacy is closed most holidays.

Requirements

High school diploma or equivalent required.
Pharmacy Technician certification required within 12 months of hire.
Pharmacy technician registration is required or must be applied for before starting employment.
At least 1 year of related work experience required.
Exceptional accuracy and attention to detail.
Intermediate to expert computer proficiency.
Knowledge of drugs, maintaining a sterile field, and handling hazardous materials.
Strong quantitative and analytical competency.
Self-starter with excellent interpersonal, oral, and written communication, and problem-solving skills.

Responsibilities

Assist patients who are dropping off or picking up prescription orders.
Enter prescription refills into the computer.
Create or update patient profiles containing health and insurance information.
Verify that customers receive the correct prescriptions at the point of sale.
Complete daily distribution center medication orders, place orders on shelves, and verify associated paperwork.
Communicate with the Pharmacy Assistant about additional purchasing and special inventory control activities, and place approved orders.
Assist the pharmacist with filling and labeling prescriptions, leaving the dispensing container and bulk container for pharmacist verification.
Prepare pharmacy inventory.
Screen telephone calls for the pharmacist.
Compound oral solutions, ointments, and creams.
Prepackage bulk medications.
Package and label unit-dose drugs under supervision and final appraisal of the pharmacist.
Maintain knowledge of loss-prevention techniques.
Process Adhere Pack refills monthly or when indicated, including every 90 days.
Ensure profit margins and work rejections to ensure payment.
Monitor Adhere Pack patient profiles to ensure medication accuracy and adequate refills.
Contact prescribers by fax or phone to obtain patient refills.
Run reports to ensure adequate stock for Adhere Pack patients.
Order medications through drug distributors.
Monitor Adhere Pack patient charge accounts and report delinquent accounts to the pharmacy manager.
Communicate with Adhere Pack patients about bills, issues, and other information regarding their medications.
Perform other related duties as needed.