Retail Parts Pro Store 8610

Advance Auto Parts • Toa Baja, PR

5d

About The Position

Professional-level sales position supporting advanced functions of the do-it-yourself (DIY) business. The role requires expert knowledge of store systems, automotive systems, and parts, as well as the ability to identify problems, troubleshoot, and assist DIY customers with projects. The Retail Parts Pro sources parts through special orders, FDO, second sources, and other options, and has in-depth knowledge of store inventory and maintenance processes. This is a full-time position.

Requirements

• 3–5 years of prior automotive parts experience.
• Proven sales ability and past experience fulfilling customer transactions.
• Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
• Ability to speak and write English and communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
• Ability to understand and execute written, oral, or diagram-based instructions.
• Successfully complete the Parts Knowledge Assessment.
• Ability to use basic math accurately, including calculations with whole numbers, common fractions, and decimals.
• Ability to use Microsoft Word and Excel effectively.
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Valid driver's license.

Nice To Haves

• Spanish language ability.
• ASE certification.

Responsibilities

• Facilitate the selling experience for DIY customers in person and by phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services, including battery installation and testing and wiper installation.
• Ensure high standards of customer service and store appearance.
• Perform key-holder responsibilities, including assigning and completing tasks, maintaining safety, and opening and closing duties.
• Assist with inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
• Maintain store cleanliness, including floors, bathrooms, product facing, dusting, and the parking lot.
• Provide DIY services, including battery installation and testing and wiper installation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed