Commercial Parts Pro Store 8610

Advance Auto Parts•Toa Baja, PR

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced commercial business functions. The role is responsible for profitable commercial business growth through customer retention and expansion, and partners with the General Manager to support and manage Team Members. The position requires expert automotive systems and parts knowledge, the ability to source parts from multiple channels, and the ability to direct drivers to ensure timely and accurate deliveries. The position is full-time and is eligible for sales commission based on individual or store performance. The role requires effective customer communication and relationship-building, commercial sales expertise, inventory and parts-system skills, and the ability to organize and multitask. The employee works primarily indoors, with occasional outdoor tasks and exposure to varied workplace conditions. The job involves frequent lifting of up to 50 pounds and occasional lifting of up to 100 pounds.

Requirements

High school diploma or general education degree (GED).
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
Ability to speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute written, oral, or diagram-form instructions.
Successfully complete the Parts Knowledge Assessment.
Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
Use Microsoft Word and Excel effectively.
Strong organizational skills.
Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
Ability to work a variety of days, evenings, and weekends as needed.
Ability to locate and stock parts; knowledge of safety practices; and ability to operate inventory systems, store equipment, POS systems, and parts lookup systems.
Parts and automotive system knowledge, advanced selling skills for commercial customers, and ability to source parts through special order, FDO, second source, and other channels.
Ability to communicate in a friendly and effective manner, listen, solve problems, multitask, and remain organized.
Ability to provide advanced solutions and recommend projects and quality products.
Ability to meet the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

A minimum of 3 years of prior automotive parts experience is preferred.
Proven sales ability and past experience fulfilling customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
ASE P2 certification or an equivalent level of ASE readiness.
ASE certification is preferred but not required.
Spanish language skills are a plus.

Responsibilities

Maintain commercial customer relationships.
Provide a GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the General Manager on coaching and development needs for Team Members.
Dispatch drivers and ensure delivery standards are achieved.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the General Manager to ensure proper driver coverage.