Commercial Parts Pro

Advance Stores Company•Del City, OK

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced functions on the commercial side of the business. The role is responsible for profitable commercial business growth through customer retention and growth, and partners with the GM to manage Team Members. It requires expert automotive system and parts knowledge, the ability to source parts from multiple channels, and the ability to direct drivers to ensure timely and accurate deliveries. The position is full-time and eligible for sales commission based on individual or store performance. The role includes maintaining customer relationships, providing a GAS2 selling experience, meeting sales and service objectives, supporting and developing Team Members, managing commercial stocking programs and second-source suppliers, and helping ensure driver coverage. The position also maintains core banks, returns, and commercial credit accounts. The work is usually indoors, with occasional outdoor work in varying weather conditions, such as installing batteries and wiper blades. Employees may occasionally encounter moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical-shock risks, explosives, and vibration. Noise is usually moderate. The role involves predominantly walking or standing and requires handling, reaching, climbing or balancing, and bending or kneeling, as well as frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Requirements

  • High school diploma or general education degree (GED).
  • A minimum of 3 years of prior automotive parts experience is preferred.
  • Proven sales ability, with past experience fulfilling customer transactions.
  • Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
  • Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
  • Ability to communicate effectively and build strong relationships with customers, peers, and management; speak and write English. Spanish is a plus.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
  • Ability to understand and execute instructions in written, oral, or diagram form.
  • Ability to successfully complete the Parts Knowledge Assessment.
  • Ability to use basic math accurately with whole numbers, common fractions, and decimals.
  • Ability to use Microsoft Word and Excel effectively.
  • Strong organizational skills and ability to multitask while remaining organized.
  • Understanding of commercial profitability concepts, including competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • ASE P2 certification or equivalent readiness is identified as a success factor; ASE certification is preferred but not required.
  • Ability to meet the physical demands of the role, with or without reasonable accommodation, including frequent lifting or moving up to 50 pounds and occasional lifting or moving up to 100 pounds.

Nice To Haves

  • Spanish language ability.
  • A minimum of 3 years of prior automotive parts experience.
  • ASE certification.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide a GAS2 selling experience to commercial customers.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members.
  • Collaborate with the GM on coaching and development needs for Team Members.
  • Dispatch drivers and ensure delivery standards are achieved.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the GM to ensure proper driver coverage.
  • Source parts through channels such as special order, FDO, and second source.
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