Commercial Parts Pro

Advance Stores Company•St Louis, MN

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced commercial business functions. The role is responsible for profitable commercial business growth through customer retention and acquisition, and partners with the General Manager (GM) to manage Team Members. It requires expert knowledge of automotive systems and parts, the ability to source products through special orders, FDO, second sources, and other channels, and the ability to direct drivers to ensure timely, accurate deliveries. The position is full-time and eligible for sales commission based on individual or store performance.

Requirements

  • High school diploma or GED.
  • Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronics, and exhaust.
  • Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and management.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
  • Ability to understand and execute instructions in written, oral, or diagram form.
  • Successfully complete the Parts Knowledge Assessment.
  • Accurately perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Effective use of Microsoft Word and Excel.
  • Strong organizational skills.
  • Understanding of commercial profitability concepts, including competition, market opportunities, and customer prioritization.
  • Ability to work a variety of days, evenings, and weekends as needed.
  • Ability to locate and stock parts; knowledge of safety practices, inventory systems, store equipment, automotive parts and systems, POS systems, and parts lookup systems.
  • Advanced solution, project, and product-quality recommendation ability; advanced commercial selling skills; ability to source parts from multiple channels; ability to multitask and stay organized; and effective communication, listening, and problem-solving skills.

Nice To Haves

  • At least 3 years of prior automotive parts experience.
  • Proven sales ability and experience fulfilling customer transactions.
  • Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
  • ASE P2 certification or equivalent readiness.
  • ASE certification.
  • Spanish language skills.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide a GAS2 selling experience to commercial customers.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members.
  • Collaborate with the GM on coaching and development needs for Team Members.
  • Dispatch drivers and ensure delivery standards are achieved.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the GM to ensure proper driver coverage.

Benefits

  • Comprehensive health and wellness benefits program.
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