Commercial Parts Pro

Advance Stores Company•Dayton, OH

12d

About The Position

The Commercial Parts Pro is a professional-level sales position responsible for profitable growth of the commercial business through customer retention and growth. The role provides advanced support on the commercial side of the business, maintains expert automotive system and parts knowledge, and sources parts through options including special orders, FDO, and second-source suppliers. The position partners with the General Manager (GM) to support and develop Team Members and directs drivers to ensure timely, accurate deliveries. The position is full-time and eligible for sales commission based on individual or store performance.

Requirements

High school diploma or GED.
A minimum of three years of prior automotive parts experience is preferred.
Proven sales ability, with experience fulfilling customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
Ability to communicate effectively and build strong relationships with customers, peers, and management; speak and write English. Spanish is a plus.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute written, oral, or diagram-form instructions.
Ability to successfully complete the Parts Knowledge Assessment.
Ability to use basic math accurately, including whole numbers, fractions, and decimals.
Ability to use Microsoft Word and Excel effectively.
Strong organizational skills and ability to multitask.
Knowledge of commercial profitability concepts, competition, market opportunities, and customer prioritization.
Ability to work an assortment of days, evenings, and weekends as needed.
ASE P2 certification or equivalent readiness is identified as a success factor.
Ability to use inventory systems, store equipment, POS systems, and parts lookup systems.
Advanced selling skills for commercial customers and ability to make advanced solution, project, and product-quality recommendations.
Safety knowledge and skills.
Ability to locate and stock parts and source them from multiple channels, including special order, FDO, and second source.
Ability to meet the physical demands of the role, with or without reasonable accommodation, including frequent lifting or moving up to 50 pounds and occasional lifting or moving up to 100 pounds.

Nice To Haves

ASE certification is preferred but not required.
Spanish language ability is a plus.
Three or more years of prior automotive parts experience is preferred.

Responsibilities

Maintain commercial customer relationships.
Provide a GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the GM on coaching and development needs for Team Members.
Dispatch drivers and ensure delivery standards are met.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the GM to ensure proper driver coverage.
Support commercial profitability through knowledge of competition, market opportunities, customer prioritization, and, when appropriate, coordination with the Commercial Account Manager on pricing discounts.