Commercial Parts Pro

Advance Auto Parts•Deerfield Beach, FL

About The Position

The Commercial Parts Pro is a professional-level sales position that supports advanced functions on the commercial side of the business. The role is responsible for profitable commercial business growth through customer retention and acquisition. It partners with the General Manager to manage Team Members and requires expert knowledge of automotive systems and parts. The position sources parts from multiple channels, including special orders, FDO, and second-source suppliers, and directs drivers to support timely and accurate deliveries. This is a full-time position eligible for sales commission based on individual or store performance.

Requirements

High school diploma or general education degree (GED).
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
Ability to speak and write English and communicate effectively with customers, peers, and management.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute written, oral, or diagrammed instructions.
Successfully complete the Parts Knowledge Assessment.
Use basic math accurately, including whole numbers, common fractions, and decimals.
Use Microsoft Word and Excel effectively.
Strong organizational skills and ability to multitask while remaining organized.
Understand commercial profitability concepts, competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
Ability to work an assortment of days, evenings, and weekends as needed.
Proven sales ability and past experience fulfilling customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
Friendly communication, effective listening, and problem-solving skills.
Ability to locate and stock parts; knowledge of safety practices, inventory systems, store equipment, POS systems, parts lookup systems, automotive systems, and parts.
Advanced solution, project, and product quality recommendation ability, as well as advanced selling skills for commercial customers.
Ability to source parts from special orders, FDO, second-source suppliers, and other sources.

Nice To Haves

A minimum of 3 years of prior automotive parts experience is preferred.
ASE P2 certification or ASE-ready equivalent.
ASE certification is preferred but not required.
Spanish language ability is a plus.

Responsibilities

Maintain commercial customer relationships.
Provide a GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the General Manager on coaching and development needs for Team Members.
Dispatch drivers and ensure delivery standards are achieved.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the General Manager to ensure proper driver coverage.