Commercial Parts Pro

Advance Auto Parts•Poughkeepsie, NY

7d•$21 - $23

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced functions on the commercial side of the business. The role is responsible for profitable commercial business growth through customer retention and growth, and partners with the General Manager (GM) to manage Team Members. It requires expert automotive systems and parts knowledge, the ability to source parts through special orders, FDO, second sources, and other channels, and the ability to direct drivers to ensure timely and accurate deliveries. The position is full-time and is eligible for sales commission based on individual or store performance. The role involves maintaining commercial customer relationships, supporting commercial sales and service goals, providing day-to-day supervisory support, coordinating delivery operations, and maintaining commercial stocking programs and supplier relationships. The employee may work an assortment of days, evenings, and weekends as needed. The position is usually performed inside, with occasional outdoor work and exposure to weather, mechanical parts, heights, chemicals, electrical shock risk, explosives, and vibration. The employee predominantly walks or stands and must perform a range of physical tasks, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.

Requirements

High school diploma or GED.
Working knowledge of automotive systems and diagnostic ability, including internal engines, suspension, brakes, electronic systems, and exhaust.
Ability to speak and write English and communicate effectively with customers, peers, and management; Spanish is a plus.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute written, oral, or diagram instructions.
Successfully complete the Parts Knowledge Assessment.
Accurately perform basic arithmetic using whole numbers, common fractions, and decimals.
Use Microsoft Word and Excel effectively.
Strong organizational skills.
Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
Ability to work an assortment of days, evenings, and weekends as needed.
Friendly communication, effective listening, and problem-solving skills.
Ability to locate and stock parts, operate inventory systems and store equipment, and use POS and parts lookup systems.
Safety knowledge and skills.
Automotive parts and systems knowledge, advanced commercial selling skills, and the ability to make advanced solution, project, and product-quality recommendations.
Ability to source parts from multiple channels, including special orders, FDO, and second sources.
Ability to multitask and remain organized.
Ability to meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.

Nice To Haves

A minimum of 3 years of prior automotive parts experience.
Proven sales ability and past experience fulfilling customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
ASE certification; ASE P2 certified or ASE-ready equivalent is noted as a success factor.
Spanish language ability.