Commercial Parts Pro

Advance Auto Parts•Dayton, OH
•$17 - $19

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced commercial business functions. The role is responsible for profitable commercial business growth through customer retention and growth, and partners with the General Manager (GM) to manage Team Members. It requires expert automotive systems and parts knowledge, the ability to source parts from special order, FDO, second sources, and other channels, and the ability to direct drivers to ensure timely, accurate deliveries. The position is full-time and eligible for sales commission based on individual or store performance. The role supports commercial customers through sales, service, parts sourcing, stocking programs, customer account maintenance, and delivery coordination. It also provides day-to-day supervisory support to Team Members and collaborates with the GM on coaching, development, and driver coverage. The listed good-faith pay estimate is $17.15–$19.08 per hour for a new Team Member; the rate offered depends on factors including location, experience, automotive knowledge, education, leadership roles, relevant skills, and shift differential if applicable. The job is predominantly performed indoors, with occasional outdoor work and exposure to weather. Employees may also encounter moving mechanical parts, heights, chemicals, electrical-shock risk, explosives, and vibration. The position involves frequent standing or walking, handling and reaching, and lifting or moving items up to 50 pounds frequently and up to 100 pounds occasionally.

Requirements

  • High school diploma or GED.
  • Minimum of 3 years of prior automotive parts experience is preferred, not stated as required.
  • Proven sales ability and past experience fulfilling customer transactions.
  • Formal or informal experience leading teams, including supervising daily tasks and working toward goals.
  • Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
  • Ability to speak and write English; Spanish is a plus.
  • Ability to communicate effectively and build strong relationships with customers, peers, and management.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
  • Ability to understand and follow written, oral, or diagram instructions.
  • Successful completion of the Parts Knowledge Assessment.
  • Ability to perform basic arithmetic accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
  • Effective use of Microsoft Word and Excel.
  • Strong organizational, communication, listening, and problem-solving skills; ability to multitask and remain organized.
  • Understanding of commercial profitability concepts, competition, market opportunities, and customer prioritization.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • ASE P2 certification or equivalent ASE readiness is listed as a success factor; ASE certification is preferred but not required.
  • Ability to locate and stock parts and operate inventory systems, store equipment, POS systems, and parts lookup systems.
  • Safety knowledge and skills.
  • Advanced selling skills for commercial customers and ability to recommend solutions, projects, and products for quality outcomes.
  • Ability to meet the physical demands of the role, with or without reasonable accommodation, including frequent lifting or moving up to 50 pounds and occasional lifting or moving up to 100 pounds.

Nice To Haves

  • Spanish language ability.
  • A minimum of 3 years of prior automotive parts experience.
  • ASE certification.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide a GAS2 selling experience to commercial customers.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members.
  • Collaborate with the GM on coaching and development needs for Team Members.
  • Dispatch drivers and ensure delivery standards are achieved.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the GM to ensure proper driver coverage.
  • Source parts through special order, FDO, second sources, and other channels.
  • Support commercial profitability, including customer prioritization and pricing discounts, potentially with the Commercial Account Manager.

Benefits

  • Advance Auto Parts describes a comprehensive health and wellness benefits program for Team Members and their families.
  • Sales commission based on individual or store performance.
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