Commercial Parts Pro

Advance Auto Parts • East Hampton, NY

11d • $23 - $25

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced commercial-business functions. The role is responsible for profitable commercial growth through customer retention and growth, and partners with the General Manager (GM) to manage Team Members. It requires expert automotive systems and parts knowledge, the ability to source products from multiple channels—including special order, FDO, and second source—and the ability to direct drivers to ensure timely and accurate deliveries. This is a full-time position eligible for sales commission based on individual or store performance.

The position involves maintaining commercial customer relationships, supporting sales and service objectives, supervising and developing Team Members in partnership with the GM, managing driver dispatch and coverage, maintaining commercial stocking programs and supplier networks, and handling commercial returns and credit accounts. The employee must be able to work an assortment of days, evenings, and weekends as needed.

The work is usually performed indoors, with occasional outdoor tasks and exposure to weather and workplace hazards. The role involves predominantly walking or standing and requires handling parts and equipment, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds. The stated good-faith pay estimate is $22.80–$25.36 per hour for a new team member, with the rate dependent on factors including location, experience, education, leadership, skills, and applicable shift differential. The company describes its health and wellness benefits program but does not specify individual benefits in this posting.

Requirements

• High school diploma or GED.
• A minimum of 3 years of prior automotive parts experience is preferred.
• Proven sales ability and past experience fulfilling customer transactions.
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
• Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
• Ability to speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
• Ability to understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Accurately use basic math, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
• Use Microsoft Word and Excel effectively.
• Strong organizational skills and the ability to multitask while remaining organized.
• Knowledge of commercial profitability concepts, competition, market opportunities, and customer prioritization.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Ability to communicate effectively, listen, and solve problems.
• Ability to locate and stock parts; knowledge of safety practices, inventory systems, store equipment, POS systems, and parts lookup systems.
• Expert automotive system and parts knowledge and the ability to source parts from numerous channels.
• Ability to provide advanced solutions and project and product quality recommendations, and advanced selling skills for commercial customers.
• Physical ability to perform the listed job functions, with or without reasonable accommodation, including walking or standing predominantly; talking and hearing; handling or feeling with hands and fingers; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
• Vision abilities including close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Nice To Haves

• ASE P2 certification or ASE-ready equivalent is identified as a success factor.
• ASE certification is preferred but not required.
• Spanish language skills are a plus.
• At least 3 years of prior automotive parts experience is preferred.

Responsibilities

• Maintain commercial customer relationships.
• Provide a GAS2 selling experience to commercial customers.
• Achieve personal and store sales goals and service objectives.
• Provide day-to-day supervisory support for Team Members.
• Collaborate with the GM on coaching and Team Member development needs.
• Dispatch drivers and ensure delivery standards are achieved.
• Maintain commercial stocking programs.
• Build and maintain a network of second-source suppliers.
• Maintain the core bank and commercial returns.
• Maintain commercial credit accounts.
• Partner with the GM to ensure proper driver coverage.
• Source parts through channels including special order, FDO, and second source.
• Support commercial profitability by understanding competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine customer pricing discounts.

Benefits

• The posting describes a comprehensive health and wellness benefits program for Team Members and their families.
• Sales commission based on individual or store performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED