Retail Parts Pro

Advance Stores Company • Houston, TX

13d

About The Position

The Retail Parts Pro is a professional-level sales position that supports advanced functions of the do-it-yourself (DIY) business. The role requires expert knowledge of store systems, automotive systems, parts, store inventory, and inventory maintenance processes. The Retail Parts Pro identifies and troubleshoots customer needs, assists with projects, and sources parts through options such as special orders, FDO, and second sources. This is a full-time position.

Requirements

• Have 3–5 years of prior automotive parts experience.
• Demonstrate sales ability and prior experience fulfilling customer transactions.
• Have a working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
• Communicate effectively in spoken and written English and build strong relationships with customers, peers, and management.
• Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
• Understand and carry out instructions provided in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Perform basic arithmetic accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
• Use Microsoft Word and Excel effectively.
• Have strong organizational skills.
• Be able to work a variety of days, evenings, and weekends as needed.
• Have a valid driver's license.

Nice To Haves

• Spanish language ability.
• ASE certification.

Responsibilities

• Facilitate the sales experience for DIY customers in person and by phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services, including battery installation and testing and wiper installation.
• Maintain high standards of customer service and store appearance.
• Perform key-holder duties, including assigning and completing tasks, supporting safety, and opening and closing the store.
• Assist with inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
• Provide DIY services, including battery installation and testing and wiper installation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed