Retail Parts Pro

Advance Auto Parts • Sulphur, LA

7d

About The Position

The Retail Parts Pro is a professional-level sales position supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive systems, parts, inventory, and maintenance processes. The Retail Parts Pro assists DIY customers with advanced part identification, troubleshooting, project support, sourcing, and product recommendations. This is a full-time position.

Requirements

• Have 3–5 years of prior automotive parts experience.
• Demonstrate sales ability, with prior experience fulfilling customer transactions.
• Have working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
• Speak and write English and communicate effectively while building strong relationships with customers, peers, and management.
• Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
• Understand and execute instructions provided in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately, including whole numbers, common fractions, and decimals.
• Use Microsoft Word and Excel effectively.
• Have strong organizational skills.
• Be able to work an assortment of days, evenings, and weekends as needed.
• Have a valid driver's license.

Nice To Haves

• Spanish language ability.
• ASE certification.

Responsibilities

• Facilitate sales experiences for DIY customers in person and by phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services, including battery installation and testing, and wiper installation.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties, including assigning and completing tasks, supporting safety, and opening and closing the store.
• Assist with inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
• Provide DIY services, including battery installation and testing, and wiper installation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed