About The Position

The part-time Supervisor at LEGO Brand Retail is a role model who delivers an engaging brand experience and trains the team to exceed standards for customer service, product knowledge, and sales. The Supervisor maximizes profitable sales through regular review of sales and margin information; supports effective space management; maintains store graphics and pricing; and ensures fixtures are replenished. The role also evaluates competitors’ visual merchandising, identifies opportunities to develop the business, and trains Sales Associates in visual merchandising according to LEGO Brand Retail guidelines. As a representative of LEGO, the Supervisor motivates and develops a high-performance team by sharing the LEGO Brand, Vision, and Values. The role calls for inspirational leadership and the ability to foster a positive, team-oriented, safety-first environment while building strong relationships with guests and colleagues.

Requirements

  • Leadership and/or management experience in a specialty retail store environment.
  • High School Diploma or General Education Degree (GED).
  • Experience delivering employee training.
  • Cash handling and inventory/sales auditing experience.
  • Experience with point-of-sale automated systems.
  • Merchandise maintenance and visual merchandising experience.
  • Ability to move, talk, hear, reach, grab, and stand for at least two consecutive hours.
  • May occasionally need to stoop, kneel, crouch, and climb ladders.
  • Close vision, depth perception, and ability to adjust focus.
  • Ability to lift at least 30 lbs.

Responsibilities

  • Maximize profitable sales by regularly reviewing sales and margin information.
  • Assist in ensuring appropriate and effective space management techniques are used.
  • Ensure the store graphics system, including pricing, is maintained effectively to support customer service and profitable sales.
  • Ensure all fixtures are fully replenished at all times.
  • Evaluate and communicate competitors’ visual merchandising techniques and identify opportunities to develop the business.
  • Train Sales Associates on visual merchandising techniques in accordance with LEGO Brand Retail guidelines.
  • Motivate and develop a high-performance team by sharing the LEGO Brand, Vision, and Values.
  • Provide training to improve the team’s customer service, product knowledge, and sales performance.
  • Cultivate a positive, team-oriented, safety-first environment.

Benefits

  • Enhanced paid family care leave options.
  • Life and disability insurance.
  • Resources and benefits supporting physical and mental wellbeing, with opportunities to build community and inspire creativity.
  • Colleague discount available from day one.
  • Bonus scheme when goals are reached, if eligible.
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