Retail Part Time Design Consultant: 76th and 3rd

Framebridge•New York, NY

About The Position

Framebridge is seeking a Design Consultant to bring creativity, warmth, and a customer-first attitude to its retail team. The role guides customers through the custom framing process and delivers a welcoming experience that encourages lasting customer relationships. The Design Consultant reports to the Store Manager and works at the 76th and 3rd store. The schedule is part-time and requires flexibility, including evenings and weekends. Framebridge emphasizes pride in craftsmanship, adaptability, collaboration, personal responsibility, creating special experiences, and building lasting relationships. The company describes its workplace as inclusive, equitable, and collaborative, with team members empowered to elevate the customer experience and do their best work. The position involves providing customer service and design advice, inspecting, photographing, and measuring artwork with Framebridge tools, and troubleshooting customer questions and issues. Physical tasks include standing for up to eight hours per shift, lifting up to 30 pounds, and bending, reaching, and other light movement. Reasonable accommodations may be made for individuals with disabilities.

Requirements

Experience in a customer service, retail, or hospitality role.
Strong interpersonal and communication skills.
Interest in design and enthusiasm for working in a creative environment.
Ability and eagerness to learn new tools, products, and processes.
Time-management, organizational, and problem-solving skills.
Experience in clienteling outreach and growing business through customer relationships.
Willingness to work flexible hours, including evenings and weekends.
Ability to stand for extended periods, up to eight hours per shift.
Ability to lift up to 30 pounds.
Ability to bend, reach, and perform light physical movement as needed.

Responsibilities

Provide exceptional customer service and represent the Framebridge brand in retail stores.
Use listening, oral, and communication skills to build relationships with customers.
Demonstrate product knowledge and offer design advice.
Inspect, photograph, and measure artwork using Framebridge tools.
Answer questions and troubleshoot issues using sound judgment.
Suggest ways to innovate and improve the retail experience.
Take actions needed to deliver the 100% happiness guarantee.
Work a flexible schedule, including evenings and weekends, to meet business needs.
Build customer relationships through clienteling outreach and grow the business.