Retail Overnight/Early Morning Restock Associate

Michaels • Wayne, NJ

1d • Onsite

About The Position

The Retail Overnight/Early Morning Restock Associate delivers friendly customer service, helps customers find products and solutions, and provides a fast, friendly checkout experience. The role supports store operations by unloading trucks, stocking merchandise, maintaining store recovery standards, completing planogram and store-in-stock tasks, and assisting with online order fulfillment. Associates also support safety and shrink programs, follow company procedures and policies, and interact respectfully with customers and team members. The position is based in a public retail store. Some stock rooms may not be climate controlled, and duties may include outdoor work while retrieving carts or unloading trucks. The role may involve cross-training in Custom Framing sales and production. Work hours include nights, weekends, and early mornings. Applicants must be at least 16 years old and satisfy applicable federal, state, and local legal requirements.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Promote the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, and model the organization’s vision and values.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility
• Employee Assistance Program
• Medical coverage, depending on position and eligibility
• Dental coverage, depending on position and eligibility
• Vision coverage, depending on position and eligibility
• Telemedicine services
• Flexible spending accounts
• Commuter benefits
• Tuition assistance
• Adoption assistance
• Voluntary insurance options
• Employee discounts
• Partner discount programs
• Potential overtime compensation in accordance with state and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed