GC Retail Operations Manager Store 746

Guitar Center • N. Myrtle Beach, SC

3h

About The Position

The Retail Operations Manager leads the team responsible for receiving merchandise, stocking it, moving it to the sales floor, and merchandising it according to planograms, promotions, and company standards. The role works with the Store Manager and management team to achieve EBITDA, sales, and margin goals while fostering a culture of integrity, inclusion, musical passion, and respect.

The manager oversees staffing, hiring, and training for operations associates and supports training across operations roles. Responsibilities also include shipping and receiving, warehouse organization and stocking, facility maintenance, loss prevention, safety, inventory and cash management, business reporting, and weekly signage and pricing audits. The manager may serve as the acting manager in charge to drive sales and is responsible for opening and closing the store. The position requires working in a loud environment and working weekends, holidays, and evenings.

Requirements

• At least 3 years of relevant work experience in retail or a warehouse setting.
• Valid state driver’s license and automotive insurance.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work in a loud environment for 5–8 hours.
• Ability to work weekends, holidays, and evenings.
• Ability to lift up to 50 pounds.

Nice To Haves

• Associate degree.
• Understanding of Guitar Center retail systems and processes.

Responsibilities

• Partner with the Store Manager and management team to achieve EBITDA, sales, and margin goals.
• Ensure appropriate department staffing, including hiring and training operations associates.
• Assist with training operations associates at all levels.
• Ship and receive gear and other store-related items.
• Organize and stock the warehouse and maintain the facility.
• Manage loss prevention, safety, inventory, cash, and business reporting.
• Conduct weekly standardized signage and pricing audits, ensuring merchandising meets planogram standards, including POP, SKU, and inventory integrity audits.
• Drive sales by acting as manager in charge when necessary.
• Open and close the store.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees to take time off to tour and return to their job.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holiday time.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed