Retail Operations Coordinator

MY WIRELESS • Fort Wayne, IN

62d • $35,000 - $45,000 • Onsite

About The Position

The Retail Operations Coordinator supports day-to-day operational compliance at retail store locations. The role works closely with store teams to ensure operational standards are followed, inventory processes are completed accurately, and audit and maintenance requirements are met. The position combines office-based work with in-store visits and requires communication with multiple store locations. Local travel to stores may be needed, and occasional evenings or weekends may be required to support store operations.

Requirements

• Strong organizational and communication skills.
• Ability to manage multiple tasks and priorities across different store locations.
• Comfort working with inventory systems and basic reporting tools.
• Willingness to travel locally to store locations as needed.
• Proficiency with Microsoft Office.
• High attention to detail and ability to follow established processes.

Nice To Haves

• 1–3 years of experience in retail operations, store support, inventory, or compliance (preferred).
• Experience supporting retail audits or inventory counts.
• Background in wireless, telecom, or multi-location retail.
• Basic training or coaching experience.

Responsibilities

• Support daily operational compliance across assigned retail stores.
• Communicate with store team members about receiving and processing inventory shipments, trade-in processing procedures, and inventory counts and reconciliation.
• Assist stores in preparing for and passing comparable audits.
• Track and follow up on audit findings and operational issues.
• Coordinate maintenance requests with internal teams and vendors.
• Provide operational guidance and support to store teams.
• Conduct store visits as needed for support, training, and issue resolution.
• Escalate recurring or unresolved operational issues to leadership.
• Maintain accurate records, reports, and documentation related to store operations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed