Retail Operations Coordinator
Tandy Leather Factory•Fort Worth, TX
•$55,000 - $60,000•Onsite
About The Position
The Retail Operations Coordinator supports the effective and consistent day-to-day operation of stores by coordinating activities, communications, resources, and projects. Working closely with the Retail Operations Manager, field leaders, and cross-functional partners, the coordinator owns assigned work, resolves routine operational needs, ensures timely follow-through, and identifies opportunities to improve processes and simplify work for store teams. The role is based in Fort Worth, Texas, and requires working in the office 4–5 days per week.
Requirements
- 3–5 years of experience in retail operations, store operations, project coordination, or a related administrative or operational support role.
- Strong organization, attention to detail, time management, and follow-through across multiple priorities.
- Clear written and verbal communication skills, including the ability to create practical store-facing materials.
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint; ability to learn new systems and maintain accurate reports and records.
- Practical problem-solving skills, initiative, and sound judgment about when to resolve an issue or escalate it.
- Ability to work independently, collaborate across functions, handle confidential information with discretion, and adapt to changing business needs.
Responsibilities
- Serve as a point of contact for routine operational questions from stores and field leaders, resolve requests within established guidelines, and coordinate with appropriate partners through completion.
- Prepare and distribute routine retail communications, gathering partner input and ensuring messages are clear and timely.
- Create and update standard operating procedures, training materials, reference guides, and operational manuals with the Retail Operations Manager and subject matter experts.
- Maintain retail documents, spreadsheets, directories, databases, and operational records, ensuring information is accurate, current, and accessible.
- Prepare recurring operational reports, maintain tracking tools, validate data, and highlight trends or gaps requiring attention.
- Gather store and field feedback, identify recurring issues, and recommend practical improvements that simplify work and strengthen execution.
- Coordinate assigned projects and operational rollouts by organizing materials, tracking timelines and deliverables, communicating progress, and escalating barriers or delays to the Retail Operations Manager.
- Organize meeting materials and operational updates, document decisions, and track action items through completion.
- Coordinate retail supply ordering and replenishment, monitor supply levels, track orders and expenses, and resolve delivery or availability issues with vendors and partners.
- Manage multiple priorities independently within agreed deadlines and complete additional responsibilities and special projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
