GC Retail Operations Associate Store 488

Guitar Center•Oak Ridge North, TX

About The Position

Guitar Center’s mission is to develop and nurture lifelong musicians and make a difference by helping people experience the joy of creating music. The company aims to create inclusive environments that put customers first. The Retail Operations Associate supports store operations by handling stock and shipments, administering daily tasks, and ensuring products are merchandised to provide customers with a great in-store experience. Successful associates collaborate and build positive working relationships, focus on customer service, take initiative, organize their time and resources, and learn and use the technology and retail systems needed for their work. The role requires working in a loud environment for 5–8 hours, working evenings, weekends, and holidays, and lifting up to 40 pounds.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Ability to work evenings, weekends, and holidays.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate and work effectively as part of a team.
  • Customer-service orientation and ability to connect with customers.
  • Initiative, willingness to learn, and ability to follow through on work.
  • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
  • Ability to learn and use retail technology, systems, equipment, and computer programs.
  • Ability to follow protocols and guidelines to protect people and assets.

Responsibilities

  • Handle tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare for and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place signage and price signs (POP).
  • Handle cash.
  • Maintain awareness of shrink and help control it.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off for a tour and return to their job afterward.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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