Retail Merchandising Support Associate, Tysons Corner Center - Part Time

Macy's • McLean, VA

1d • Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and up to date. You also provide a visible, welcoming presence, greet customers, and offer assistance. Working with colleagues across departments, you support sales and contribute to a culture of hospitality and collaboration.

Daily work includes supporting visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives. You welcome customers, listen to their needs, and provide assistance and product guidance. You maintain the sales floor and fitting rooms by recovering and organizing merchandise, updating signs and pricing, replenishing merchandise, and supporting merchandise moves. You may also share loyalty program benefits, help acquire new customers by opening credit accounts, work toward sales goals, and help prepare the department for the next day.

This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. Schedules include weekend shifts, and flexible availability is required for days, evenings, weekends, and holidays. The position involves frequent technology use, including handheld equipment and cash registers, and physical activities such as standing, moving, lifting, reaching, and climbing ladders.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Create connections with customers, help the store achieve sales goals, and participate in sales-boosting events.
• Create a welcoming and friendly environment for customers and colleagues.
• Learn about store products and provide guidance based on customers’ wants, product features, and choices.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Effectively use point-of-sale technology and digital tools.
• Work seamlessly with colleagues at all levels and across departments.
• Meet daily sales goal challenges.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Execute merchandise movement and placement strategies and support needed merchandise moves.
• Support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives.
• Maintain clean, organized, and shoppable sales-floor displays and fitting rooms by recovering and organizing merchandise.
• Update pricing and promotional signage and replenish merchandise.
• Greet customers, listen to their needs, provide assistance and product guidance, and create welcoming customer interactions.
• Share loyalty program benefits and acquire new customers by opening credit accounts.
• Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
• Work toward daily sales goals and participate in sales-boosting events.
• Collaborate across departments to support sales, customer experience, and shared goals.
• Reorganize and restock the department and prepare the space for the next day.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed