Retail Merchandising Support Associate, Salinas Northridge - Full Time
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. Your attention to detail and operational excellence contribute directly to the customer experience. You are a visible, welcoming presence who greets customers and offers assistance. You collaborate with colleagues across departments to support sales and foster a culture of hospitality. Daily work includes preparing and organizing the sales floor, updating mannequins and floor layouts according to company directives, engaging with customers and assisting them based on their needs, recovering the sales floor and fitting rooms, updating signs and pricing, replenishing merchandise, and supporting merchandise moves. You also share loyalty program benefits, help meet sales goals, restock and reorganize the department, and prepare the space for the next business day. The role requires flexible availability, including days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week; schedules depend on business needs and colleague availability. All schedules include weekend shifts. The job involves frequent movement and standing, lifting, reaching, using ladders, and using computers and other technology, including handheld equipment and cash registers.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to connect with customers, help the store achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming and friendly environment and foster meaningful conversations and connections.
- Ability to learn about store products and provide guidance based on customers’ needs, product features, and choices.
- Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift up to 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
- Ensure pricing and promotional signage is accurate and up to date.
- Greet customers, listen to their needs, and provide thoughtful assistance and product guidance.
- Support visual merchandising by updating mannequins and resetting floor layouts in line with company directives.
- Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate with colleagues across departments to support sales and customer experience goals.
- Meet daily sales goals and participate in sales-boosting events.
- Reorganize and restock the department and prepare the space for the next business day.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
