Retail Merchandising Support Associate, Springfield - VA - Part Time

Macy's • Springfield, VA

6h • Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising Colleague or Front of House Colleague, supports a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, enhances the visual appeal of the sales floor, maintains organized and shoppable displays, and ensures pricing and promotional signage is accurate and current. The associate also provides a welcoming presence, greets customers, and offers assistance, working with colleagues across departments to support sales and contribute to a positive, hospitable environment.

Daily work includes supporting visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives. Associates help maintain the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. They assist customers with product guidance, share loyalty program benefits, help acquire new customers by opening credit accounts, and use point-of-sale technology and digital tools. The role also includes collaborating with teammates to reorganize and restock departments and prepare the space for the next day.

This is a part-time position in Springfield, Virginia. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, along with regular, dependable attendance and punctuality. Physical duties include talking, lifting, constant moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders. Associates must be able to stand for at least two consecutive hours and lift up to 50 pounds.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to create connections with customers, foster a welcoming environment, support sales goals, and participate in sales-boosting events.
• Ability to learn about store products and provide customers with guidance based on their wants, product features, and choices.
• Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Ability to use point-of-sale technology and digital tools, including processing register transactions.
• Ability to collaborate with colleagues at all levels and across departments.
• Ability to stand for at least two consecutive hours and to lift up to 50 pounds.
• Ability to talk, move constantly, stand, reach, stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Execute merchandise movement and placement strategies.
• Support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentation with company directives.
• Maintain clean, organized, appealing, and shoppable sales-floor displays and fitting rooms.
• Update pricing and promotional signage and replenish merchandise.
• Support merchandise moves and other merchandising needs.
• Greet customers warmly, listen to their needs, and provide assistance and product guidance.
• Help the store achieve sales goals and participate in sales-boosting events.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
• Collaborate with colleagues across departments to support sales and customer experience goals.
• Reorganize departments, restock merchandise, and prepare the sales floor for the next day.
• Maintain dependable attendance and punctuality and follow applicable policies and safety procedures.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed