Retail Merchandising Support Associate, Springfield - VA - Part Time
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and up to date. You are a visible and welcoming presence, greeting customers and offering assistance while working with colleagues across departments to support sales and shared goals. Daily work includes preparing and organizing the sales floor, updating mannequins and floor layouts in line with company directives, assisting customers, recovering the sales floor and fitting rooms, updating signs and pricing, replenishing merchandise, and supporting merchandise moves. You also share loyalty program benefits, help customers complete their shopping, and collaborate with teammates to restock and prepare the department for the next day. Colleagues are expected to take pride in their work, learn from one another, and contribute to individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create customer connections, help the store achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming, friendly environment and foster meaningful conversations with customers and colleagues.
- Ability to learn about store products and provide customer guidance based on product features and customer preferences.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to work collaboratively with colleagues across levels and departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies and support visual merchandising, including updating mannequins and resetting floor layouts.
- Maintain clean, organized, visually appealing, and shoppable sales-floor displays and fitting rooms.
- Ensure pricing and promotional signage is accurate and up to date.
- Greet customers, listen to their needs, offer assistance, and create a welcoming shopping experience.
- Learn about store products and provide guidance to customers based on their needs and product features.
- Support sales goals and sales-boosting events, including meeting daily sales goal challenges.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Replenish merchandise and assist with merchandise moves, restocking, and preparing the department for the next day.
- Collaborate with colleagues across departments and at all levels to support sales and customer experience.
- Attend to customers through the end of their visit, including sharing loyalty benefits and offering a sincere thank-you.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
