Retail Merchandising Support Associate, Ft Myers - Part Time

Macy's • Fort Myers, FL

4d • Onsite

About The Position

The Retail Merchandising Support Associate is a merchandising colleague, also known as a Front of House Colleague, who helps deliver a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, improves the visual appeal of the sales floor, maintains organized and shoppable displays, and ensures pricing and promotional signage is accurate and current. The associate also welcomes customers, offers assistance, and collaborates with colleagues across departments to support sales and create a positive, hospitable environment.

Daily work includes updating mannequins, resetting floor layouts according to company directives, recovering sales floors and fitting rooms, replenishing merchandise, updating signs and pricing, and supporting merchandise moves. Associates assist customers with product guidance, promote loyalty benefits and credit accounts, and use point-of-sale technology and digital tools. They also help reorganize and restock departments and prepare the store for the next day.

This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. All schedules include weekend shifts. The role requires flexible availability for days, evenings, weekends, and holidays, as well as regular attendance and punctuality. Physical requirements include talking, lifting, moving, standing, reaching, standing for at least two consecutive hours, lifting up to 50 pounds, stooping, kneeling, crouching, and climbing ladders. The job also requires close vision, color vision, depth perception, and focus adjustment, as well as frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to create connections with customers and contribute to sales goals.
• Ability to create a welcoming, friendly environment and foster meaningful conversations.
• Ability to learn about store products and provide guidance based on customer needs, product features, and choices.
• Ability to use point-of-sale technology and digital tools.
• Ability to collaborate with colleagues at all levels and across departments.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move, stand, and reach; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, and climb ladders.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Execute merchandise movement and placement strategies.
• Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
• Update mannequins and reset floor layouts in line with company directives.
• Ensure pricing and promotional signage is accurate and up to date.
• Recover sales floors and fitting rooms, replenish merchandise, and support merchandise moves.
• Welcome customers, listen to their needs, and offer assistance and product guidance.
• Share loyalty program benefits and acquire new customers by opening credit accounts.
• Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
• Collaborate across departments to support sales, meet shared goals, and elevate the customer experience.
• Reorganize departments, restock merchandise, and prepare spaces for the next day.
• Help the store achieve sales goals and participate in sales-boosting events.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed