Retail Sales Associate, Ft Myers - Full Time

Macy's•Fort Myers, FL
•$15 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and a personal approach, you build customer trust and loyalty, achieve sales targets, and create memorable visits. The role also includes helping keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. They engage customers in friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, explain loyalty program benefits, and provide a sincere closing interaction. Teamwork, continuous learning, and achieving individual and store results are emphasized. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Comfort using electronic devices.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer engagement.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customer needs and provide personalized product and service recommendations.
  • Achieve sales goals through customer engagement and effective selling behaviors.
  • Maintain the sales floor and fitting rooms by recovering merchandise and keeping the space clean, organized, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program and ensure customers have what they need before leaving.
  • Provide a sincere closing thank-you and assist customers with their purchases.
  • Collaborate with and support teammates to serve customers and communities.
  • Learn and improve to contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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