Retail Merchandising Support Associate, Somerset Collection - Part Time

Macy's•Troy, MI

9d•Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising Colleague or Front of House Colleague, supports an inspiring and seamless in-store experience. The role executes merchandise movement and placement strategies, improves the visual appeal of the sales floor, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate and current. Associates are also a welcoming presence for customers, offering hospitality and assistance, and collaborating with colleagues across departments to support sales and customer experience. Daily work includes supporting visual merchandising by updating mannequins and resetting floor layouts; greeting and assisting customers; recovering sales floors and fitting rooms; updating signs and pricing; replenishing merchandise; and supporting merchandise moves. Associates help reorganize departments and prepare the store for the next day, share loyalty program benefits, and work toward sales and store goals. This is a part-time position at the Somerset Collection. Schedules include weekend shifts and depend on business needs and colleague availability.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create customer connections, help achieve sales goals, and participate in sales-boosting events.
Ability to create a welcoming and friendly environment and foster meaningful conversations.
Ability to learn store products and provide customers with guidance based on their needs and product features and choices.
Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Ability to use point-of-sale technology and digital tools effectively.
Ability to work with colleagues at all levels and across departments.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Execute merchandise movement and placement strategies.
Support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentation with company directives.
Maintain clean, organized, and shoppable sales floors, displays, and fitting rooms.
Keep pricing and promotional signage accurate and up to date.
Replenish merchandise and support merchandise moves.
Greet customers, listen to their needs, and provide assistance and product guidance.
Help acquire new customers by opening credit accounts and sharing loyalty benefits.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Work with colleagues across departments to support sales and elevate the customer experience.
Meet daily sales goals and participate in sales-boosting events.
Reorganize departments, restock merchandise, and prepare the space for the next day.
Follow employment policies and safety rules and procedures.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice