Sales Associate, Somerset Collection

KnitWell Group•Troy, MI
•Onsite

About The Position

As a Sales Associate, you are an Ann Taylor brand ambassador who creates authentic connections with customers and guides their shopping journey with personalized styling recommendations. You help maintain an inviting store by keeping merchandise organized and properly placed on the sales floor. Working with your team, you create personalized customer experiences and uphold customer-focused standards.

Requirements

  • Brings a hospitality mindset when engaging with customers.
  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Takes initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized shopping experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to build brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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