Sales Lead Somerset Collection

KnitWell Group•Troy, MI
•Onsite

About The Position

WHBM is built on the foundation of fashion’s iconic White + Black contrast and inspires independent women through modern yet timeless styles. The company offers a place for passionate people to learn, grow, and build empowered careers. As a Sales Lead, you partner with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. You help uphold brand standards, shape a positive team culture, and set the tone for achieving team goals through clear direction and support. You model a welcoming, customer-centered environment and create memorable, personalized experiences that reflect the company’s hospitality culture. This role supports general store operations, including opening and closing, and helps communicate brand priorities and initiatives to the team. It also contributes to sales-floor leadership, operational activities, associate development, scheduling support, and a positive team environment. The position is part-time at the Somerset Collection North store in Troy, Michigan.

Requirements

  • Must be at least 18 years old.
  • Ability to develop strong customer and peer relationships.
  • Team-player mindset with a high level of ownership and initiative.
  • Flexible availability, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

  • Passion for the brand, fashion, and empowering confidence.
  • Two years of retail management experience preferred.

Responsibilities

  • Assist the store leadership team with general store operations, including opening and closing responsibilities.
  • Share brand priorities, initiatives, and messages with store teams.
  • Lead by example on the sales floor, share product knowledge, and use an omni-channel approach.
  • Coach and encourage the team to stay on track with performance goals.
  • Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
  • Stay knowledgeable about current sales, promotions, and store policies.
  • Support associate development, provide coaching feedback, and assist with scheduling when needed.
  • Share ideas and insights with the store leadership team.
  • Contribute to a positive work environment through teamwork with peers and leaders.
  • Create welcoming, customer-centered experiences that go beyond the transaction.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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