Seasonal Retail Sales Associate, Somerset Collection

Macy's•Troy, MI
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, connect them with appropriate products and services, and use product knowledge and a personal approach to build trust, achieve sales goals, and encourage loyalty. You help keep the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers with a warm welcome and friendly conversation, maintain a shoppable space through merchandising and other product and signage tasks, and share loyalty program benefits while providing a thoughtful checkout and farewell. Teamwork, continuous learning, and achieving individual and store results are important parts of the role. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to use electronic devices.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers, understand their needs, provide personalized recommendations, and build customer relationships through friendly engagement.
  • Work toward sales goals by using effective selling behaviors and connecting customers with products and services.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere and personalized farewell.
  • Support teammates through honest, caring, and collaborative teamwork.
  • Learn from colleagues and work to improve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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