Seasonal Starbucks Barista, Somerset Collection

Macy's•Troy, MI

1d•Onsite

About The Position

The Barista sells and prepares Starbucks coffee beverages according to Starbucks standards, providing caring hospitality and exceptional customer service through product knowledge. The role includes working across coffee, beverage, espresso, and pastry stations; maintaining equipment, work areas, product presentation, and stock; and following food safety, service, merchandising, and signing standards. The position is seasonal at Macy’s Somerset Collection. Schedules depend on business needs and colleague availability, and include weekend shifts. Hours may include day, evening, weekend, and holiday shifts.

Requirements

Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible schedule with retail hours, including day, evening, weekend, and/or holiday shifts.
Ability to stand and walk for prolonged periods; reach, crouch, kneel, and stoop as needed.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Frequently lift or move up to 25 pounds.

Nice To Haves

1–2 years of related experience preferred.

Responsibilities

Demonstrate current working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations.
Follow company standards and maintain the work area and equipment in accordance with Health Department standards.
Follow Starbucks Simple Service Steps and Magic Selling skills to provide an exceptional customer experience.
Educate customers about, sample, and serve food and beverage products.
Perform station-specific duties and responsibilities.
Open and/or close the area using the appropriate checklist and verify completion with the Manager on Duty before leaving.
Maintain PAR stock levels and product presentation standards.
Prepare and present products according to Starbucks recipes while meeting speed-of-service standards.
Follow Starbucks merchandising and signing standards.
Maintain personal hygiene and professional dress in compliance with company, Starbucks, and Health Department standards.
Perform other duties as needed.
Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice