Retail Merchandising Support Associate, Del Amo Fashion Center - Part Time

Macy's•Torrance, CA

7d•$18 - $22•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You provide a visible, welcoming presence, greet customers, and offer assistance. You collaborate across departments to support sales and foster a positive, hospitable environment. Daily work includes preparing and organizing the sales floor, updating mannequins and floor layouts according to company directives, and assisting customers through attentive, friendly service. You recover the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You share loyalty program benefits, help customers with their needs, and work with teammates to restock and prepare the department for the next day. Colleagues are expected to take pride in their work, pursue improvement, and contribute to individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week, with hours depending on business needs and availability. All schedules include weekend shifts.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to build customer connections, support store sales goals, and participate in sales-boosting events.
Ability to create a welcoming environment and foster meaningful conversations with customers and colleagues.
Ability to learn about store products and provide customers with guidance based on their wants, product features, and choices.
Ability to use point-of-sale technology and digital tools.
Ability to work effectively with colleagues at all levels and across departments.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Execute merchandise movement and placement strategies and support visual merchandising, including updating mannequins and resetting floor layouts.
Maintain a clean, organized, visually appealing, and shoppable sales floor and fitting rooms.
Ensure pricing and promotional signage is accurate and up to date.
Greet customers, listen to their needs, offer assistance, and provide a welcoming and helpful shopping experience.
Replenish merchandise and support merchandise moves.
Share loyalty program benefits and assist with acquiring new customers by opening credit accounts.
Use point-of-sale technology and digital tools to support transactions and the customer experience.
Collaborate across departments to support sales goals and customer service.
Restock merchandise and prepare the department for the next day.
Participate in sales-boosting events and work toward daily sales goals.

Benefits

Competitive pay
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice