About The Position

As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Your work helps store leadership and teams focus on delivering exceptional customer service. You serve as a point of contact for store colleagues and leadership and act as a liaison for HR-related matters. You coordinate new-hire paperwork, onboarding, and training sessions; maintain colleague recognition programs; distribute reports; balance the vault; and support maintenance requests. The role calls for professionalism, discretion, and attention to detail in maintaining an organized and supportive store environment. Colleagues are expected to support one another, communicate clearly, follow through on tasks accurately and professionally, and contribute to individual and store results. This part-time position has schedules that include weekend shifts; hours depend on business needs and colleague availability.

Requirements

  • 1–2 years of related experience required.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Understand and communicate effectively with customers, co-workers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Be comfortable communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adapt to changing priorities, work independently, and contribute to team dynamics.
  • Be comfortable handling electronic devices.
  • Meet daily sales goal challenges.
  • Able to talk, lift, move constantly, stand, and reach with arms and hands.
  • Able to stand for at least two consecutive hours and lift at least 25 pounds.
  • Able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Requires close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Maintain an organized Store Management Office and support daily store operations.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Act as a point of contact and liaison for HR-related matters for store colleagues and leadership.
  • Coordinate new-hire paperwork, onboarding, and training sessions.
  • Maintain store recognition programs and distribute reports.
  • Balance the vault and support maintenance requests.
  • Complete tasks and daily operations accurately and professionally.
  • Collaborate with colleagues and contribute to customer service and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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