About The Position

The Lead Retail Stylist supervises Retail Stylists in daily store operations, provides direction as needed, and models superior customer service. The role serves as a product expert who educates, informs, and outfits customers for any occasion while acting as an ambassador for the BYLT brand. This is a temporary position anticipated to conclude on or around January 2, 2027.

Requirements

  • Previous retail and supervisory experience.
  • Communicate effectively and use technology to engage customers and the team in meeting goals.
  • Handle customer interactions and potential issues or concerns courteously and professionally.
  • Use basic information-gathering skills to solve problems.
  • Learn procedural knowledge through on-the-job training.
  • Demonstrate dependability.
  • Meet the physical demands of the position, including occasionally lifting or moving up to 25 pounds.
  • Talk or hear regularly; frequently use hands or fingers to handle or feel objects, tools, or controls; and occasionally stand, walk, sit, and reach with hands and arms.
  • Have close and distance vision and the ability to adjust focus.

Nice To Haves

  • BYLT product knowledge.
  • Fast-paced energy level.

Responsibilities

  • Guide and assist Retail Stylists with daily operational tasks.
  • Assist customers with shopping needs and transactions.
  • Complete merchandising tasks using planograms.
  • Follow proper receiving and stocking procedures.
  • Count and reconcile cash register drawers.
  • Prepare deposits and order change from the bank.
  • Inspect, remove, or rotate store inventory according to the Product Freshness Review Schedule.
  • Maintain a safe, clean, and pleasing environment for customers and associates.
  • Design a monthly schedule and assign work to foster an efficient workflow.
  • Establish and create standard operating procedure guidelines for daily retail operations.
  • Set sales goals and motivate the team.
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