Retail Merchandise Associate
About The Position
The Retail Merchandise Associate is responsible for maintaining a clean and organized store environment, with a focus on floor care. The role includes operating floor-care equipment and performing cleaning and recovery tasks throughout the store. Associates adhere to operational, merchandising, health and safety, and loss-prevention standards and are cross-trained to support multiple store areas and business needs. The associate models established customer-experience practices and supports a positive store culture through honesty, integrity, and respect. The role requires effective communication with management and colleagues, flexibility to respond to changing needs, and compliance with company policies and labor requirements.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong organizational skills and attention to detail.
- Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
- Ability to multitask and respond appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills, including listening and responding appropriately.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Operate and maintain the floor scrubber and buffer; perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning of glass and windows.
- Maintain floor-care cleanliness standards and cleanliness, organization, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
- Follow company health and safety policies, including refilling essential items in the associate lounge, restrooms, and front end.
- Cross-train and work in other store areas, including the backroom, front end, and sales floor, to support business needs.
- Support and respond to front-end coverage needs.
- Follow merchandising philosophy and signage standards.
- Initiate and participate in store recovery throughout the day as needed.
- Follow operational and loss-prevention controls, including shrink-reduction guidelines and policies.
- Communicate accurately and effectively with management and associates.
- Follow labor laws and company policies and procedures, including meal and break-period policies.
- Participate in safety awareness and help maintain a safe environment.
- Model established customer-experience practices and contribute to a positive store culture.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation program
- Bereavement benefit
- 401(k) associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates meeting service or hours requirements
- Medical, dental, and vision coverage for associates meeting service or hours requirements
- Health savings account (HSA) for eligible associates
- Health care flexible spending account (FSA) for eligible associates
- Life insurance for eligible associates
- Short- and long-term disability coverage for eligible associates
- Paid parental leave for eligible associates
- Paid holidays, vacation, and sick time for eligible associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
