Retail Merchandise Associate

TJX • Hurst, TX

5d • Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store environment. The associate adheres to operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs.

The role includes customer service and checkout duties, merchandising and merchandise processing, store recovery and cleanliness, and participation in safety and shrink-reduction programs. The associate supports a positive store culture through honesty, integrity, and respect, and provides and accepts recognition and constructive feedback. Other duties may be assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Role-model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to established operating procedures.
• Promote credit and loyalty programs.
• Maintain the merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain sales-floor organization, cleanliness, and recovery standards, and participate in maintaining and cleaning the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates who meet service or hours requirements
• Medical insurance for associates who meet service or hours requirements
• Dental insurance for associates who meet service or hours requirements
• Vision insurance for associates who meet service or hours requirements
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for eligible associates
• Short- and long-term disability for eligible associates
• Paid parental leave for eligible associates
• Paid holidays, vacation, and sick time for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed