Retail Membership Sales Specialist

AAA Club Alliance•Roanoke, VA

2d•Onsite

About The Position

Join AAA Club Alliance as an experienced full-time Retail Membership Sales Specialist! This role is in a dynamic retail environment where every interaction counts. You will have the opportunity to unlock your sales potential and build a rewarding career. The starting base compensation ranges from $16.50 to $22.50 hourly, with potential for incentive pay of $162.00 - $500.00 per month. The store operates Monday to Friday from 9 AM to 6 PM, and Saturdays from 9 AM to 2 PM, with a 37.5-hour work week and no Sundays. Full-time associates accrue up to three weeks of paid time off in their first year.

Requirements

Minimum of three (3) years of sales and customer service experience.
Effective written and oral communication skills.
Proficiency in computer skills, including navigating multiple websites and programs.
High school diploma or equivalent required.
Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
Ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Nice To Haves

Notary Public designation or willingness to obtain with 6 months of employment.

Responsibilities

Sell and process new AAA memberships, maximizing opportunities to upsell and cross-sell upgrades and add-ons.
Drive active engagement with our membership base through in-store sales, inquiries, and outbound calls.
Welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
Accurately document all leads and interactions, maintaining clear records for future reference.
Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers.
Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.