AAA Retail Membership Sales Specialist
About The Position
AAA Club Alliance is actively hiring for an experienced full-time Retail Membership Sales Specialist! This role is in a dynamic retail environment where every interaction counts. The position offers the opportunity to unlock sales potential and drive sales success while delivering exceptional service. The starting base compensation for this position is $18.24 to $23.33 hourly, with eligibility to earn incentive pay. The store hours are Monday to Friday, 9 AM to 6 PM, and Saturday, 9 AM to 2 PM, with a 37.5-hour work week and no Sundays. Full-Time Retail Associates can accrue up to three weeks of paid time off during their first year.
Requirements
- A minimum of three (3) years of sales and customer service experience.
- Effective written and oral communication skills.
- Proficiency in computer skills, including navigating multiple websites and programs.
- Notary Public designation or willingness to obtain with 6 months of employment.
- High school diploma or equivalent required.
- Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
- Ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.
Responsibilities
- Sell and process new AAA memberships, while maximizing opportunities to upsell and cross-sell upgrades and add-ons.
- Drive active engagement with our membership base through in-store sales, inquiries, and outbound calls.
- Effectively welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
- Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.
- Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers.
- Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.
Benefits
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
