Retail Media Network Associate Director

Within•New York City, NY

1d•Hybrid

About The Position

WITHIN is seeking a retail media leader to build and grow its work on retail media networks beyond Amazon, including Target Roundel, Walmart Connect, Chewy, Ulta Beauty, and Sephora. The role owns retail media as a WITHIN service, including auditing, pricing, selling, client investment strategy, and results across the portfolio. It serves as a senior advisor to clients and helps expand retail media as a growth channel for WITHIN by setting direction, evaluating new opportunities, and developing innovative client strategies. The Associate Director partners with client stakeholders, including sales and trade teams, and leads quarterly business reviews and annual planning. The role identifies account growth opportunities, supports new-business pitches, builds network partnerships, and sets standards for planning, buying, optimization, reporting, and measurement. It also connects retail media plans with joint business plans and trade spend, develops playbooks and quality assurance processes, and builds AI workflows. Measurement responsibilities include making network results comparable, using incrementality testing where supported, and ensuring reporting explains results and recommended next steps. The position is part of a collaborative agency environment with closely knit, versatile teams. WITHIN expects employees to use AI in their daily work. The company offers a hybrid work opportunity.

Requirements

At least 6 years of retail media, shopper marketing, or marketplace experience.
Deep knowledge of at least three of the following media networks: Walmart Connect, Target Roundel, Chewy, Ulta Beauty, or Sephora.
Experience working with brand sales or trade teams on joint business plans.
Strong understanding of how retail media measurement differs by network and how to compare results fairly.
Experience pitching new business, conducting audits, and scoping and pricing work.
Practical experience using AI tools in planning, execution, or reporting, and interest in incorporating them into team workflows.
Strong written and verbal communication skills, including communication with senior client stakeholders and leadership.
Experience as a senior strategist or channel lead across multiple clients in an agency setting, or a proven track record of hands-on retail media network management.
Track record of advancing a channel by testing new products and tactics early and turning successful approaches into innovative client strategies.

Nice To Haves

Experience with Amazon Ads, Amazon DSP, or Amazon Marketing Cloud.
Experience with Instacart, Kroger, Costco, or other retail media networks.
Experience with clean rooms.
Experience building a new practice or service line at an agency.
Paid media experience.
TikTok Shop experience.

Responsibilities

Serve as a senior partner to client stakeholders, including sales and trade teams, and lead quarterly business reviews and annual planning.
Identify growth opportunities within existing accounts, including new retail media networks and other WITHIN channels.
Lead audits, scoping, pricing, and pitches for new retail media business in partnership with the sales team.
Build relationships with partner teams at retail media networks.
Own how clients invest across retailers and between onsite and offsite media.
Set standards for planning, buying, optimizing, and reporting across networks, and apply them hands-on across assigned accounts.
Connect retail media plans to clients’ joint business plans and trade spend.
Build playbooks, quality assurance processes, and AI workflows for WITHIN.
Set measurement standards that allow results from different networks to be compared, including incrementality testing where supported.
Ensure client reporting explains what changed, why it changed, and what to do next.
Monitor changes across retail media networks and shape WITHIN’s point of view through case studies and thought leadership.
Test new products and tactics, determine what is worth scaling, and turn successful approaches into client strategies.