Retail Media Network Associate Director

WITHIN•New York, NY

2d•Hybrid

About The Position

WITHIN is seeking a retail media leader to build and grow its work across retailer media networks beyond Amazon, including Target Roundel, Walmart Connect, Chewy, Ulta Beauty, and Sephora. The role bridges marketing and trade, owns retail media as a WITHIN service—from audits, pricing, and sales through client investment strategy—and serves as a senior advisor to clients. The Associate Director will own portfolio results and help grow retail media as a channel for WITHIN, setting its direction by testing new opportunities, deciding what to scale, and developing innovative client strategies. The role leads client relationships and growth, sets standards for planning and execution across networks, connects retail media investment to trade and joint business plans, and develops playbooks, quality assurance processes, and AI workflows. It also establishes measurement standards, makes reporting actionable, and develops WITHIN’s point of view through case studies and thought leadership.

Requirements

At least 6 years of experience in retail media, shopper marketing, or marketplaces.
Deep knowledge of at least three of Walmart Connect, Target Roundel, Chewy, Ulta Beauty, or Sephora media networks.
Experience working with brand sales or trade teams on joint business plans.
Strong understanding of how retail media measurement differs by network and how to compare results fairly.
Experience pitching new business, conducting audits, and scoping and pricing work.
Practical experience using AI tools in planning, execution, or reporting, and interest in incorporating them into team workflows.
Strong written and verbal communication skills, including with senior client stakeholders and leadership.
Experience as a senior strategist or channel lead across multiple clients in an agency setting, or a proven record of hands-on management of retail media networks.
A track record of advancing a channel by testing new products and tactics early and turning successful approaches into innovative client strategies.

Nice To Haves

Experience with Amazon Ads, Amazon DSP, or Amazon Marketing Cloud.
Experience with Instacart, Kroger, Costco, or other retail media networks.
Experience with clean rooms.
Experience building a new practice or service line at an agency.
Paid media experience.
TikTok Shop experience.
Retail media experience.

Responsibilities

Serve as a senior partner to client stakeholders, including sales and trade teams; lead quarterly business reviews and annual planning.
Identify growth opportunities within existing accounts, including new retail media networks and WITHIN’s other channels.
Lead audits, scoping, pricing, and pitches for new retail media business with the sales team.
Build relationships with partner teams at retail media networks.
Own client investment across retailers and between onsite and offsite media.
Set standards for planning, buying, optimization, and reporting across networks, and apply them hands-on across assigned accounts.
Connect retail media plans to clients’ joint business plans and trade spend.
Build playbooks, quality assurance processes, and AI workflows for WITHIN.
Set measurement standards for comparing results across networks, including incrementality testing where supported.
Ensure client reporting explains what changed, why it changed, and what to do next.
Track changes across retail media networks and shape WITHIN’s point of view through case studies and thought leadership.