Alive and Well Retail Manager - Dallas

Alive and Well Health • Dallas, TX

21d • Onsite

About The Position

Alive and Well is hiring an on-site Retail Manager for its Dallas location. The Retail Manager is a hands-on, customer-service-focused leader who directs and executes store activities, manages retail team members, and delivers short- and long-term retail strategies. The role is responsible for retail results, revenue, inventory, profits, payroll, scheduling, merchandising, and cross-functional collaboration.

The successful candidate has a strong interest in health and wellness retail, particularly professional-grade supplements and beauty products, and helps the team understand products and make informed recommendations. The role also represents Alive and Well in the local community by developing relationships with businesses and health professionals and participating in community events. The position reports to the Chief Retail Officer.

Requirements

• At least 2 years of retail management experience; supplements experience is preferred.
• Strong customer-service orientation and interpersonal skills.
• Professionalism, reliability, and ability to multitask effectively.
• Flexibility and adaptability in a dynamic environment.
• Comfort learning and using software.
• Strong in-person, written, and telephone communication skills.
• Collaborative approach and positive, can-do attitude.
• Ability to preserve confidential information.
• Flexible availability, including weekends, holidays, extended days, and evenings.

Nice To Haves

• Retail management experience with supplements.
• Knowledge of professional-grade supplements and beauty products.

Responsibilities

• Provide an elevated customer service experience consistent with the Alive and Well Service Promise.
• Lead and execute retail store activities and support retail team members.
• Drive retail results and manage revenue, retail P&L, inventory, profits, payroll, and scheduling.
• Help the team understand retail products and make recommendations, particularly regarding professional-grade supplements and beauty products.
• Research brands, products, trends, and innovations to improve the store’s offerings.
• Make supplement recommendations for guests presenting various ailments and symptoms.
• Complete routine tasks efficiently, including inventory management, merchandising, stocking, daily maintenance, and housekeeping.
• Share Alive and Well offerings with guests in an informed and inspiring way.
• Coordinate across departments to maintain consistent service excellence.
• Pursue outreach opportunities with local businesses and health professionals to develop long-term community relationships.
• Drive and participate in community events, including health fairs, street fairs, and professional events.
• Maintain a clean, safe, and visually appealing store.
• Use basic MS Office tools, including Excel and Word, and communicate effectively.

Benefits

• Medical, dental, and vision insurance, eligible after 90 days for full-time employees.
• Paid time off for full-time employees.
• Complimentary sauna, cold plunge, vibroacoustic, and red-light therapy.
• Discounted IV therapies and vitamin shots.
• Employee discounts on acupuncture, massage, facials, and lymphatic therapies.
• 40% discount on supplements for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed