Retail Manager - Softlines
About The Position
The Retail Manager supervises one or more Sales Departments within the store, overseeing merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service. The role supports a world-class customer experience, meets or exceeds company financial plans, and executes sales plans. The manager opens and closes the store and serves as Manager on Duty. The position maintains corporate planograms and leads department staffing and development, including interviewing and selection, training, performance appraisals, recommendations for merit or promotional increases, weekly scheduling, coaching, and motivation. The manager resolves customer and associate issues and carries out supervisory responsibilities in accordance with company policies and applicable laws. They also help customers make buying decisions by identifying needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up.
Requirements
- Minimum of 3–5 years of Retail Management experience, with responsibility for one or more Sales Departments.
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret financial, legal, and technical information.
- Ability to read and analyze reports and write reports and business correspondence.
- Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
- Ability to conduct meetings and presentations for groups.
- Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory-management systems.
- Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
- Demonstrated use of a team concept of management.
Responsibilities
- Supervise one or more Sales Departments, including merchandise presentation, inventory control, pricing, sales enhancements, staff development, and customer service.
- Support a strong commitment to world-class customer service and ensure a pleasant, productive shopping experience.
- Meet or exceed company financial plans and execute company sales plans.
- Open and close the store and assume Manager on Duty responsibilities.
- Maintain planograms established by the Corporate Office.
- Staff departments with service-oriented associates; participate in interviewing and selection; coordinate training; prepare or approve performance appraisals; recommend merit or promotional increases; prepare weekly schedules; coach and motivate associates.
- Resolve customer and associate issues.
- Conduct supervisory activities in accordance with company policies and applicable laws, including hiring, training, assigning and directing work, evaluating performance, rewarding and disciplining associates, and resolving complaints and problems.
- Assist customers with buying decisions by identifying and evaluating their needs, making product recommendations, and promoting programs including CLUB Membership, VOC, and In-Store Pick-up.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401(k) retirement savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
