Retail Manager - Softlines

Bass Pro Shops•Grand Junction, CO

2d•$57,784 - $62,000

About The Position

The Retail Manager supervises one or more Sales Departments within the store, overseeing merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service. The role supports a world-class customer experience, meets company financial plans, executes sales plans, and may open or close the store while serving as Manager on Duty. The manager staffs and develops service-oriented associates, coordinates training and performance reviews, prepares or approves schedules, and coaches and motivates the team. The role resolves customer and associate issues and carries out supervisory responsibilities in accordance with company policies and applicable laws. It also helps customers make buying decisions by identifying needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The position involves regular computer work, walking, and standing, with occasional sitting, lifting up to 50 pounds, using ladders or machinery, operating vehicles or heavy equipment, and working in varied temperatures, outdoor elements, noisy environments, or hazardous conditions.

Requirements

Minimum of 3–5 years of retail management experience with responsibility for one or more Sales Departments.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret financial, legal, and technical information.
Ability to read and analyze reports and write reports and business correspondence.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and group presentations.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
Strong interpersonal skills and ability to maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
Demonstrated use of a team-based management approach.
Ability to perform regular computer work, walking, and standing; occasionally sit and lift up to 50 pounds; use ladders, stairs, machinery, power tools, motor vehicles, or heavy equipment; and work in varied temperatures, outdoor elements, noisy environments, or hazardous conditions.

Responsibilities

Support a strong commitment to world-class customer service and provide a pleasant, productive shopping experience.
Meet or exceed company financial plans and execute sales plans as directed.
Open and close the store and assume Manager on Duty responsibilities.
Maintain planograms established by the Corporate Office.
Staff Sales Departments with service-oriented associates; participate in interviewing and selection, coordinate training, prepare or approve performance appraisals, recommend merit or promotional increases, prepare weekly schedules, and coach and motivate associates.
Resolve customer and associate issues.
Carry out supervisory responsibilities, including interviewing, hiring, training, planning and assigning work, directing and evaluating performance, rewarding and disciplining associates, addressing complaints, and resolving problems.
Assist customers with buying decisions by identifying and evaluating needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up.
Analyze problems, perform needs assessments, and make recommendations affecting policies, procedures, and practices within the scope of company guidelines.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund