Retail Manager - Softlines

Bass Pro Shops•Auburn, NY

3d•$62,353 - $68,200

About The Position

The Retail Manager supervises one or more Sales Departments within the store, overseeing merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service. The role supports a world-class customer experience, meets Company financial and sales plans, and may open or close the store and serve as Manager on Duty. Applicants must possess a valid New York State pistol permit at the time of application.

Requirements

At least 3–5 years of retail management experience with responsibility for one or more Sales Departments.
Valid New York State pistol permit at the time of application.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret financial, legal, and technical information; read and analyze reports; and write reports and business correspondence.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
Demonstrated use of a team-based management approach.

Responsibilities

Support a strong commitment to world-class customer service and ensure a pleasant, productive shopping experience.
Meet or exceed Company financial plans and execute sales plans as directed.
Open and close the store and take on Manager on Duty responsibilities.
Maintain planograms established by the Corporate Office.
Staff departments with service-oriented associates; participate in interviewing and selection; coordinate training; prepare or approve performance appraisals; recommend merit or promotional increases; prepare weekly work schedules; and coach and motivate associates.
Resolve customer and associate issues.
Carry out supervisory responsibilities in accordance with Company policies and applicable laws, including hiring, training, assigning and directing work, evaluating performance, rewarding and disciplining associates, and resolving complaints and problems.
Assist customers with buying decisions by identifying and evaluating their needs and recommending products.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions
Medical benefits
Dental insurance
Vision insurance
Health Savings Account
Flexible Spending Account
Voluntary benefits
401(k) retirement savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund