MGR, RETAIL I

Compass Group•Washington, DC

1d•$65,000 - $75,000

About The Position

Working as a Retail Manager, you will be responsible for the successful retail and cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services. The role oversees retail services, staff, customer satisfaction, cash controls, payroll records, hiring and training, reporting, and compliance with corporate policies and presentation standards.

Requirements

One to three years of retail operational foodservice management experience, depending on formal degree or training.
Good knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
Experience with cash retail operations.
Supervisory, leadership, management, and coaching skills.
Good written and verbal communication skills, including the ability to communicate with management, customers, and associates.
Knowledge of financial, budgetary, accounting, and computational practices.
Proficient computer skills, including various computer programs, Microsoft Office, email, and the Internet.

Nice To Haves

B.S. degree in Food Services Technology/Management or a related field, or an A.A. degree plus three years of directly related experience.
P&L accountability and contract-managed service experience.
Retail marketing experience.

Responsibilities

Plan and supervise special functions; maintain cash controls and payroll records; oversee hiring and training of hourly team members.
Ensure customer satisfaction and good public relations through the safe and efficient use of resources.
Direct staff to provide scheduled retail services in accordance with corporate policies and presentation standards.
Train staff in customer service, proper portioning, cashier skills, and safety and sanitation.
Complete required daily, weekly, and monthly reports on time and in accordance with corporate policies and procedures.
Communicate effectively with team members, patients, and families.
Implement and maintain cash-handling standards in accordance with the Corporate Policies and Procedures Manual to prevent theft of services or company funds.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Retirement plan
Paid time off
Holiday time off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Potential paid and/or unpaid time off in accordance with applicable federal, state, and local laws