Retail Manager in Training Lebanon TN

Sun Tan City - STC Management Group, LLC•Lebanon, TN
•$16 - $21•Onsite

About The Position

Sun Tan City is seeking a motivated Retail Manager in Training (described in the posting as Salon Director in Training) to help drive salon performance, deliver excellent client service, and maintain operational excellence. The role supervises and develops Tanning Consultants, leads by example, and holds the team accountable for meeting company goals and providing an exceptional client experience. The position monitors daily salon operations, supports sales and revenue goals, maintains a clean and professional salon, and assists the Salon Director with staffing, inventory, reports, expenses, and other salon functions. The schedule is a five-day workweek of approximately 35 to 45 hours per week, depending on hourly or salary status, and requires availability for nights and weekends. The posting advertises base pay of $16.00 per hour or more, with performance and store bonuses bringing average earnings to approximately $20.00 per hour. Earnings of up to $21.00 per hour are not guaranteed and reflect average earnings for management employees who meet performance and training criteria.

Requirements

  • Management and/or sales experience is required.
  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills, including the ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to work nights and weekends.
  • Ability to work a five-day week of approximately 35 to 45 hours, depending on hourly or salary status.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment and bend down to pick up items from the floor.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to perform salon cleaning tasks, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

  • Beauty industry experience.
  • Customer service experience.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling revenue and expenses.
  • Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.

Benefits

  • Medical, dental, and vision insurance options.
  • Life insurance and disability coverage options.
  • Paid time off (PTO).
  • Flexible scheduling.
  • 401(k) with company match.
  • Daily pay options.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning and spray tanning.
  • Free wellness spa services.
  • Employee wellness programs with a yearly $125 reimbursement option.
  • Exclusive discounts at outside retailers.
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