Retail Manager in Training Spring Hill TN

Sun Tan City - STC Management Group, LLC•Spring Hill, TN
•$16 - $21

About The Position

The Salon Director in Training helps drive salon performance, provide superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example in salon operations, and fosters urgency and accountability in delivering an exceptional client experience. The position requires working nights and weekends and a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status. Compensation is advertised as base pay of $16.00 per hour or more, plus performance and store bonuses, with average earnings stated as approximately $20.00 per hour. Earnings up to $21.00 per hour are not guaranteed and depend on meeting performance and training criteria.

Requirements

  • Management and/or sales experience is required.
  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills, including the ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment and bend down to pick up items from floors.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to perform salon cleaning tasks, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

  • Beauty industry experience.
  • Customer service experience.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling revenue and expenses.
  • Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
  • Work nights and weekends, and work a five-day week of approximately 35 to 45 hours depending on hourly or salary status.

Benefits

  • Medical, dental, and vision insurance options
  • Life insurance and disability coverage options
  • Paid time off
  • Flexible scheduling
  • 401(k) with company match
  • Daily pay options
  • Employee discounts on products and services
  • Professional development and training
  • Casual dress code and free company apparel
  • Free tanning, spray tanning, and wellness spa services
  • Employee wellness programs with a yearly $125 reimbursement option
  • Exclusive discounts at outside retailers
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