Retail Manager in Training Full Time

Sun Tan City - Dual Leverage Group•Fort Dodge, IA
•$15 - $20

About The Position

The Retail Manager in Training, referred to in the job summary as the Salon Director in Training, helps drive store performance, promote superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example in salon operations, and holds the team accountable for delivering an exceptional client experience. The position is based in a fast-paced salon environment and offers a stated base pay of $15.00 per hour or more, with performance and store bonuses; average management earnings may reach $20.00 per hour when performance and training criteria are met, but this amount is not guaranteed. The role works approximately 35 to 45 hours per week on a five-day workweek, depending on hourly or salary status, and requires availability for nights and weekends. The position involves salon-floor work and cleaning duties, including standing and walking for extended periods, bending, lifting or assisting with heavy boxes, and cleaning salon equipment and facilities.

Requirements

  • Management and/or sales experience is required.
  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving and organizational/planning skills.
  • Strong leadership skills, including the ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to work nights and weekends.
  • Ability to work a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment and bend down to pick up items from the floor.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to perform salon cleaning, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

  • Beauty industry experience.
  • Customer service experience.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling top-line revenue and expenses.
  • Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
  • Prioritize and delegate work, and help the team achieve company goals.

Benefits

  • Health insurance options, including medical, dental, and vision.
  • Paid time off (PTO).
  • Flexible scheduling.
  • 401(k) with company match.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning.
  • Free spray tanning.
  • Free wellness spa services.
  • Exclusive discounts at outside retailers.
  • Performance and store bonus opportunities.
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