Retail Manager in Training Full Time

Sun Tan City - STC Management Group, LLC•Muncie, IN

About The Position

The Salon Director in Training helps drive store performance, foster superior client service, and maintain operational excellence to meet or exceed established productivity goals. This individual manages and supervises Tanning Consultants to achieve company goals and leads by example in company operations. The role fosters urgency in achieving objectives and holds the team accountable for delivering an exceptional client experience. Sun Tan City is a family-owned tanning salon chain with approximately 250 salons in 20 states. It is part of the Glow Brands family, which also includes Planet Fitness and Buff City Soap. The company is headquartered in Louisville and Elizabethtown, Kentucky, and employs over 2,200 people. The company provides products, services, and recommendations through client relationships, and describes its workplace as a positive environment with opportunities for advancement and leadership.

Requirements

Management and/or sales experience required.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and weekends.
Ability to work a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, and other items from floors.
Ability to perform salon cleaning functions, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

Beauty industry experience preferred.
Customer service experience preferred.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.

Benefits

Performance-based bonuses and store bonuses.
Employee discounts on products and services, plus exclusive discounts at outside retailers.
Flexible scheduling.
Free uniforms and company apparel.
Paid time off.
Training and professional development.
Health insurance options, including medical, dental, and vision.
Life insurance and disability coverage options.
401(k) with company match.
Daily pay options.
Free tanning, spray tanning, and wellness spa services.
Employee wellness programs, including a yearly $125 reimbursement option.